BUYER PROTECTION FOR STRIPE

Your checkout.
A new layer of
confidence.

Keep your Stripe checkout. Protect the order through delivery. Give buyers confidence before they click pay.

15-day dispute windowNo monthly fee
AN ORDER, END TO ENDEXAMPLE
Forma StudioThe Everyday Tote
$128.00stripe
Buyer
Protected
Seller
Payment confirmed

The buyer checks out with Stripe.

Your Stripe checkout stays familiar.

Protected order value$128.00
01 / 06

Time-compressed example · release and approved-return stories loop

MORE THAN A PAYMENT CONFIRMATION

Payment. Delivery. Protection. A clear outcome.

↓
01 / THE PROTECTION LIFECYCLE

A payment is the start.
Trust is what comes next.

Follow one order, all the way through. Watch a clean delivery become a payout, then see how a dispute becomes a reviewed outcome.

Payment confirmedAUTO PLAY · LOOPS

The buyer checks out with Stripe.

The buyer uses your familiar Stripe checkout. EnsureBack links the payment to its order, delivery and protection policy.

FOLLOW A DIFFERENT STORY
01 / 06

Illustrated in seconds. Real protection lasts 15 days after verified delivery.

f.
Everyday ToteFORMA STUDIO · EXAMPLE ORDER
$128.00
Buyer
Protected
Seller
PAYMENT RECEIVEDYour Stripe checkout stays familiar.
Protected value held$128.00
To the seller
—
Back to the buyer
—
EnsureBack fee
—
Funds stay held until the protection policy clears.

Illustrative amounts. Stripe processing costs are separate. This demo does not move funds.

ONE ORDER. EVERYONE IN THE LOOP.

Less “where is my order?”
More “that was easy.”

Delivery is part
of the payment story.

Shipment updates and verified delivery keep the buyer informed and start the 15-day protection clock at the right moment.

Order protectedPayment received
Out for deliveryTracking updated
Delivered15-day window begins

An issue deserves
a clear resolution.

Buyer claims, seller responses and supporting evidence stay together. An open dispute pauses release until a decision is made.

BBuyer raises an issueItem does not match the order.
MSeller respondsEvidence added to the same record.
Funds held during review REVIEW
02 / CHECKOUT REVIEWS

A seller’s reputation.
At every checkout.

Your next customer should meet your track record before they meet the pay button.

  1. 01
    Collect after the purchase.

    Buyers share feedback about their order.

  2. 02
    Keep it with the seller.

    The review history follows the same merchant across their websites.

  3. 03
    Show it when it matters.

    Customers see that history inside the seller’s EnsureBack checkout.

Checkout Reviews · Product preview
WATCH REPUTATION TRAVEL
forma-studio.example
f.
Forma StudioEveryday essentials
SAME SELLER
Checkout ReviewsEXAMPLE DATA

From this seller’s previous buyers

AAlex R.Completed purchase★★★★★

“Exactly as described. Arrived beautifully packed.”

JJamie K.Completed purchase★★★★★

“Clear updates from checkout to delivery.”

Protected checkout ensureback
Different website. Same seller. Same review history.
03 / SIMPLE PRICING

Only pay when
you protect an order.

A protection layer that fits your Stripe business. No setup fee. No monthly subscription.

  • Delivery-aware protection
  • 15-day dispute window
  • Evidence and resolution workflow
  • Policy-controlled release or refund
Accepting crypto directly? See crypto pricing
STRIPE BUYER PROTECTIONPAY AS YOU GO
0.59% + 19¢

per successful protected transaction

$
EnsureBack fee$0.78
Get started

Default EnsureBack fee; merchant-specific rates may differ. Stripe processing is separate. The same rate applies to eligible Stripe-managed stablecoin payments.

GOOD QUESTIONS

Clear answers.
More confidence.

Talk to our team
Do I need to replace Stripe?

No. Stripe remains your payment provider. EnsureBack adds protected-order records, delivery-aware release, a dispute workflow and a buyer-facing order experience around that payment.

When does the 15-day window start?

After verified delivery. Buyers have 15 days to raise an issue. A clean order becomes eligible for release when the protection policy clears; an open dispute pauses release for review.

Does a buyer need an EnsureBack account?

Buyers can access their order using the email used at checkout and the buyer access flow. They do not need to create a merchant account or connect a wallet for a Stripe order.

How do Checkout Reviews work?

EnsureBack collects reviews after purchases and associates them with the seller. That seller’s review history can appear in their EnsureBack checkout across different websites. The review panel above is an illustrative product preview.

Are Stripe stablecoin payments included?

The default EnsureBack fee is the same for fiat and eligible Stripe-managed stablecoin payments: 0.59% + 19¢. Availability depends on Stripe and merchant eligibility. Direct EnsureBack crypto POS is a separate product priced at 1%.

LET YOUR NEXT ORDER START WITH TRUST

A familiar checkout.
A better reason to buy.

Stripe Payments with Buyer Protection